NOTE: From Monday 26 May 2014 the following applications must also be submitted to the AVAC and can no longer be lodged directly in person at the Australian High Commission in Kuala Lumpur:

As CBD, RRV and ADV applicants do not need to provide their biometrics, these applications can be submitted to the AVAC in person or by post/courier.

• Australian citizenship by descent (CBD)
• Resident Return Visas (RRVs)
• Australian Declaratory Visas (ADV)

Applicants who live in Johor Bahru and work in Singapore, if you are living in Malaysia and want to apply for one of the below types of visas you must submit your application in person to the Australia Visa Application Centre (AVAC), where your biometrics (fingerprints and facial photograph) will be collected:

  • Visitor Visa
  • Student Visa
  • Temporary Work (Short/Long Stay) Visa
  • Transit Visa
  • Permanent Entry Visa
  • Medical Treatment Visa
  • Work and Holiday Visa
  • Temporary Residence
  • Visa Evidencing Request

The AVAC is located at Suite 19.06,19th Floor, Wisma MCA, 163 Jalan Ampang, 50450 Kuala Lumpur.
Important: As part of the visa application procedure, you will need to provide electronic fingerprint data along with a digital photograph. If you have temporary injuries on your fingers, please wait until the injuries have healed before you book your appointment. Henna on fingertips may also mean we are unable to get a clear scanned image and should be removed or allowed to fade before your appointment date.

All enquiries on pre-lodgement should be made by emailing our Visa Application Centre at or contact the Helpline at 03-2166 6550.

How to book an appointment

You can book an appointment in 1 of the 3 following ways (except for Work and Holiday Visa – online only):
1. Online using the links below.
2. Telephone: + 603 21666550
3. Email:

Please see the Contact Us page on this website for the address and a location map.
Schedule Appointment
Re-schedule Appointment
Cancel Appointment
Print Appointment letter

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